About Ralph8

Ralph8 · 11-25-2023

Discovery and Service Mapping Patterns 1.10.0 (sn_itom_pattern) requires Visibility Content 6.15.0 (sn_pattern_design).The D&SM Patterns update fails on a PDI, since VC 6.15.0 is 'not licensed'.The Application Manager redirects to the ServiceNow Stor...

Ralph8 · 06-04-2024

nothing's changed since I have posted this

Ralph8 · 03-21-2024

Hi Jim,I have exactly the same. After the Washington DC upgrade (patch 0), I was able to install VC plugin version 6.15.2.The recently released D&SM Patterns plugin 1.11.0 is depending on VC plugin 6.16, which is again only available in the Store .....

Ralph8 · 03-21-2024

Hi Brian,I only noticed your response now.PDIs do not have access to the Store. Since the pattern plugin is depending on the visibility content plugin, the patterns will get out of sync.

Ralph8 · 11-27-2023

Hi @Maik Skoddow. Did you manage to install VC 6.15.0 on your PDI? If so, why is the update available for you and not for me?Regards, Ralph

Ralph8 · 11-27-2023

Hi @samfindlay94. This is the current install status on my PDI too. The intention is to align with the installed versions on the customer platform.Regards, Ralph

User Activity

ITOM pattern required Visibility Content 6.15.0 not licensed/not available on PDI

Re: ITOM pattern required Visibility Content 6.15.0 not licensed/not available on PDI

Re: ITOM pattern required Visibility Content 6.15.0 not licensed/not available on PDI

Re: ITOM pattern required Visibility Content 6.15.0 not licensed/not available on PDI

Re: ITOM pattern required Visibility Content 6.15.0 not licensed/not available on PDI

Re: ITOM pattern required Visibility Content 6.15.0 not licensed/not available on PDI