ITOM pattern required Visibility Content 6.15.0 not licensed/not available on PDI

[Ralph8]

Discovery and Service Mapping Patterns 1.10.0 (sn_itom_pattern) requires Visibility Content 6.15.0 (sn_pattern_design).

The D&SM Patterns update fails on a PDI, since VC 6.15.0 is 'not licensed'.
The Application Manager redirects to the ServiceNow Store for VC 6.15.0. Only, plugins or updates can't be retrieved for PDIs in this way.

How can I get D&SM Patterns 1.10.0 installed?

Thanks, Ralph

[Maik Skoddow]

Hi

I was able to install the Visibility Plugin application individually without any issues:

So maybe you try this first.

Maik

[Ralph8]

Hi @Maik Skoddow. Did you manage to install VC 6.15.0 on your PDI? If so, why is the update available for you and not for me?

Regards, Ralph

[Maik Skoddow]

Hi @Ralph8 

as you can see in my screenshot I did not consider the right version. I just picked the latest one without comparing. To answer your question: Unfortunately I'm also not able to install the right version.

Maik

[Ralph8]

Hi Maik. Thanks for your response.

Installing Visibility Content 6.15.0 is actually the issue: it's not available on my PDI. The 'not licensed' status already shows this.

Regards, Ralph