Great question first of all. In theory, they are quite different roles, but it very much depends on how your organisation is positioning the roles in relation to any others they might have. In practice, I have seen a big overlap in these roles, parti...
I am not sure organisational change management requires governance to be effective. While governance is often an important part of the to-be state definition for smooth sailing from as-is to to-be, but we have a lot more tools in the toolkit if we st...
Great to see the resources, only thing I am questioning is that what's described here is ServiceNow adoption and at best project level change management, why is OCM then being used which is usually strategic organisation level change. Sharing a globa...
