Recently i had moved a templates from one environment to another and when i create a new standard change, the values from template are not getting populated. The templates were captured in an update set -Many Thanks, Jayanth

In contract form there is a field called contract type which is a "sys_class_name" field like "Class" field in cmdb_ci table. To add a new class in cmdb_ci we can go to CI class manager. Is there any contract manager in contract table too? I need to ...

I have a requirement where i need to execute the Risk calculator as soon as the Risk assessment form is submitted. So i have decided to run the 'Execute risk calculator' UI action when the risk assessment form is submitted. I need to add my code on t...

I have created a list variable called Tech reviewers and i need to remove Add me icon from this i tried the following code but none of them worked.-------------------------------------------------------------------------------------------------------...

I just have a small problem in retrieving the returned value, i'm calling a business rule on change request form to retrieve the 'assigned_to' of the two change tasks. I'm able to fetch the value of the assigned_to but unable to return it. i have a s...