About IreneBest

IreneBest · 05-27-2026

I have a case (sn_customerservice_case) which has a child task that I don't want to close until a mrvs on the parent is not empty.I have created a Before Update Business Rule and while this appears to validate correctly if I attempt to close the chil...

IreneBest · 08-12-2025

Hi, I was after some suggestions on how to provide a service for ordering consumables held in a stockroom.We are setting up a stockroom with lab consumables. Various labs require access to see what stock is available and then wish to submit an order...

IreneBest · 05-31-2026

Thank you. This worked.

IreneBest · 05-27-2026

Hi @Tanushree Maiti This code has not worked either.Thanks

IreneBest · 05-27-2026

@Ankur Bawiskar As the When to run already checks for State changes to Closed, why is this required in the script?Thanks

IreneBest · 05-27-2026

Thanks for the quick reply.Unfortunately this did not fix the issue, only made it appear that the task was closed when it wasn't.

IreneBest · 08-13-2025

Hi Mark It was just a general question about other ways of providing the service to the user.Thank you for your response.Irene

User Activity

Validate parent case mrvs before closing child task

Using consumables list for ordering

Re: Validate parent case mrvs before closing child task

Re: Validate parent case mrvs before closing child task

Re: Validate parent case mrvs before closing child task

Re: Validate parent case mrvs before closing child task

Re: Using consumables list for ordering