Did I trick you into thinking that I was a baseball fan? Sorry to disappoint, but I am not. The Blue Jays losing was unfortunate though (I think I have to say that because I'm Canadian?).   Like any new year, 2026 started off a bit slow, but quickly ...

In 2026, we will be hosting online & in person AIOps workshops for customers, where our experts will walk you through our ServiceNow ITOM AIOps solutions. By attending, you will understand how your organization can enable autonomous IT and achieve ac...

Jumpstart Your ITOM Implementation with Quick Start Guides   Keep business applications running 24x7 with accurate IT deployment visibility, predicting issues before outages, and controlling multi-cloud deployments. IT Operations Management (ITOM) he...

Welcome to ServiceNow® ITOM AIOps Event Management   Quick Start Guide  This guide will help you get up to speed on activating the ServiceNow AIOps solution and realizing value from Event Management in the Service Operations Workspace. This guide wil...

The ServiceNow AIOps solution leverages the ITOM Health and Observability applications to ingest events, logs, metrics and traces from monitoring tools. It learns and models the behaviour of applications and learns new scenarios in real time and aler...