Hi , I have requirement which set approver to no longer required if approver and requested for is same.I wrote business rule which set to no longer require but failing if approver is in group approval tab also.   

Hi We have a requirement to send email notification of open catalog task of RITM to assigned to.Assigned to should get notification with all task numbers.  

We have a requirement to send email notification to assigned to person of all catalog tasks only once even multiple tasks are assigned to same person.with all sc tasks assigned to him.

I am trying to set requested for variable users manager.but its not working. var manager = fd_data.trigger.request_item.variables.requested_for.u_it_manager.toString();var answer = [];gs.addInfoMessage('Manager'+manager);var gr = new GlideRecord('sys...

(function executeRule(current, previous /*null when async*/ ) {    var ritm = current.parent;    var approver = new GlideRecord('sysapproval_approver');    approver.addQuery('document_id', ritm);    approver.addQuery('state', 'approved');    approver...