Catalog task reminder notification to assigned to user only once

[shruti2bhosale]

Hi We have a requirement to send email notification of open catalog task of RITM to assigned to.

Assigned to should get notification with all task numbers.

[Aranya]

Please explain this in detail. You want to send a notification to the person to whom the catalog task is assigned, right? What does "all task numbers" here mean?

[shruti2bhosale]

example as below

RITM1 -

ctask1 assigned user1

ctask2assigned user2

ctask3 assigned user1

RITM2

ctask1 assigned user1

ctask2 assigned user 2

email notification to assigned user1 for RITM1

with details ctask1 ctask3 should go.

email notification to assigned user2 for RITM1

with details ctask2 should go.

email notification to assigned user1 for RITM2

with details ctask1 should go.

email notification to assigned user2 for RITM2

with details ctask2 should go.

[Ankur Bawiskar]

@shruti2bhosale 

when should the notification be sent?

have a look at the inactivity monitor feature

Get active with inactivity monitors 

How Inactivity Monitor works? 

Set an inactivity monitor 

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