How can the Robust Transformer be forced to use the IRE while importing CIs?

[OliverTim]

Dear all

We import CIs in various ways (due to our history). We use transform maps, the Integration Hub, and the Integration Hub ETL. Unfortunately, the IRE is only used by default with the Integration Hub ETL.

For transform maps, a script should be able to launch the IRE.

How can I use the IRE with an Integration Hub integration?

Thank you in advance for your feedback.

Best regards, Oliver

[t_sadahisa]

Hello @OliverTim 

Why don't you use Integuration hub ETL?

Please tell me the your business requirements.

[OliverTim]

Hi @t_sadahisa 

We have a bunch of imports not using Integration Hub ETL. But the new ones do. In order to avoid a immediate and costly migration to ETL we'd like to tigger the IRE for all the "old" imports.

For Transform Maps it is not a big issue. But for Integration Hub/RTE we did not find a way to trigger IRE.

Kind Regards
Oliver

[t_sadahisa]

@OliverTim 

Thanks for reply.

You would like to run IRE on data that was imported in the past, aren't you?

If so, how about using the following API to check for duplicates again?

https://developer.servicenow.com/dev.do#!/reference/api/xanadu/server/sn_cmdb-namespace/Identificati...

If it is a mechanism (Flow) that has been implemented in the past, I think it would be best to register the record via the same API.

Thanks.

[OliverTim]

Hi @t_sadahisa 

Yes and no. Not only the identification part shall run (alternatively a coalesce field could be set). We like to use the Recon part too (Because several sources update the same CIs).

Unfortunately we do not use Flows. We use the "standard" Integration Hub Import UI.

It is possible that the IRE cannot be triggered using the basic Integration hub. But we like to be sure if this is the case. Because a move to ETL is not an easy task.

Kind Regards
Oliver