AI Agents uses OpenAI's GPT-4.1 by default for its orchestration layer on ServiceNow managed Azure servers. AI Agent tools may use Now LLM. The context window for the AI agent is 128K tokens (exceeding this may lead to unpredictable behavior). The or...

Yes I have had significant issues with this also and have a couple of support cases open, no great response yet and havent really found a way for this to work without disabling the save as draft feature. Super interested in hearing from the community...

Hi @Mark Roethof   I noticed in a bit of our testing of this that field onChange client scripts dont seem to be honoured when opening a draft? Have you observed the same behaviour or had any advice from ServiceNow on how to treat these types of items...