Hi All,I need assistance with the following:How can I retrieve the module ID of the Engagement Messenger from a Virtual Agent topic that is running inside the Engagement Messenger?How can I set a default topic so that when I open the Virtual Agent fr...

Hi All, How can we export bulk KBAs, including any attachments associated with the articles? We want the export to be used for importing into a different tool. Thank you in advance for your help.