@Nikolay Mikheev This is very helpful, however, I cannot seem to get this to work. I can get this to work in Postman just fine. I define the Region and Service Name and the request goes through just fine. However, ServiceNow will generate an Authoriz...

Both can be correct. However, if you want to go with the second option, I would define your top level service as “Communication, Collaboration & Analytics” then the a child service for each “Communication”, “Collaboration”, then have your offerings...