In your developer instance, open the record producer i.e. "Finance Query" - created in Global scope.Switch to the scope you should be in - Finance.Top right on the record producer form, there should be a UI Action: "Copy"This will take a carbon copy ...
From what I can see in the doco:1. "The KCS plugin automatically enables the Article Versioning feature by default. If one of your writers updates an article mistakenly or inaccurately, ServiceNow’s KCS module can quickly and easily revert to a previ...
