About dgerlock

dgerlock · 01-10-2024

As a KM Manager, there are tons of things I'm doing as I'm setting up kbs, article templates, etc., in order to institute using KM and kbs within my org. I have 100's of roles and several added as I've been going through learning and creating for pr...

dgerlock · 10-30-2023

Newbie here and I'm getting frustrated and hoping I can find the help here that I need. I'm trying to do 2 things: 1) Embed PDFs into knowledge articles from Documents/Documents. Is there any way to either embed, link, or attach a PDF from Document...

dgerlock · 11-27-2023

Morning. Mine was doing that too and if I remember correctly, the devs had to whitelist the iframe so it ran correctly.

dgerlock · 11-02-2023

Yeah, apparently, I missed that "link to knowledge" step every single time!!! We'd only use Managed Documents as a repository and maybe e-sig (in the future) as all our reviews are done collaboratively and that doesn't work in Managed Documents.

dgerlock · 11-02-2023

If there's going to be a document repository, you'd think it would be easily accessible as a "kb" of sorts (meaning as a button on a portal).

dgerlock · 10-31-2023

Hi and thanks for responding. Let me clear up my gibberish!! LOL No, not from Managed Documents as that only holds Word docs and not PDFs so from Documents/Documents. That one can hold PDFs. What I want to do is somehow have those PDFs INSIDE the...

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KM Roles

PDFs in articles and Knowledge Base of documents

Re: PDFs in articles and Knowledge Base of documents

Re: PDFs in articles and Knowledge Base of documents

Re: PDFs in articles and Knowledge Base of documents

Re: PDFs in articles and Knowledge Base of documents