In ServiceNow, you can use an Application Transformation Framework (ATF) test to update multiple records with the same field value simultaneously. Here's a step-by-step guide on how to achieve this without the need for server-side scripting:Create a ...
To update the closed_at field in the Requested Item (RITM) records with the most recent closed_at value from their associated tasks, you'll need to modify your script to handle multiple tasks per RITM. You can achieve this by tracking the most recent...