Thanks Greg for your additional informations, I've a better view of the situation now.
I understand all CIs, physical or virtual, are on the same CI class (Hardware), right ?
Could you add a child class ?
You say " ignore the other identification rul...
Hi Greg,
Have you ever try to add a new Identification Rule in CI Class Manager for the dedicated class ?
This new Identification rule will be based on your Node ID attribute with an higher priority than Name and Serial Number rules.
After this opera...