User Activity
We’re in the early stages of an ITOM Visibility rollout and have run into a question about how Discovery and the Identification & Reconciliation Engine (IRE) handle overloaded serial numbers.In our environment, there are several Known Overloaded Seri...
01-09-2025
We have a robust Responsive Dashboard template with dozens of reports over multiple tabs for project go-lives. It used to take several man-hours to create a go-live dashboard for each project, because we had to copy and revise each report to reflect ...
Prior to De-duplication templates, our Duplicate CI Remediation process was defined to select Main CI based on the most recent most recent discovery date. The only date options available are "newest updated" or "oldest created"We have business rules ...
We are trying to update an existing JDBC Import from SolarWinds to leverage the IRE so that we can include and prioritize multiple data sources to build our CMDB. The problem is some incoming nodes share the name names or serial numbers, leading to o...
03-23-2022
We have been remediating a large number of Duplicate CIs created by a flawed integration. Many of them failed with the following error:
Error updating related entry CIs Affected [task_ci] -> Configuration Item:Operation against file 'task_ci' was abo...
