User Activity

CATEGORY SUBCATEGORY DEPENDENCY ON LOAD

12-23-2024
Hey Community,I have a case form and there are dependent choice field as below order-Entity -> Category -> Sub CategoryClient scripts are written to show values based on the value selected in parent fields as below -1st client script - on change of E...

Restrict attachment visibility on csm portal

11-05-2024
Hello Community,Currently all attachments are displayed to the customer and the agent does not have the option to specify a particular attachment to be displayed to the customer or not. I would be grateful for advice on how to implement the configura...