I have the same problem as @itpro72. All processes are showing up as absent therefore I am unable to validate the task from module 6 as the iTunes process is not getting classified.
I am unable to complete this step as well. It seems there is no active processes running on the windows server at all. Maybe contacting support is the way to go?
I am trying to complete it as well and I am unable to. When I look at the windows server information it seems like there is no active processes running at all. I think contacting support might be the way to go.