@gjz Thanks, this fixed my issue. It's clear that if you use the stages in your flow, the stage placement is crucial in ensuring that the flow is not cancelled prematurely. By moving the "Request Cancelled" stage right before the "End Flow" step, my...
In the business rule indentified above, "Start FlowDesigner Flow", I simply changed the condition to "current.stage=='fulfillment" instead of "current.stage=='request_approval", and now my flows execute correctly. This is in part because the initial...
I have been looking for this exact information and after following your steps, I added all my topics to the "select list of topics" field, and BANG all my banners showed up!! Thank you!
I'm having the same problem, and made changes to "Colors", without success. But I'm wondering if, as an admin, in DEV, could my changes be NIL, because the "Colors (ServiceNow developer, tools and admin theme)" is being applied to my instance instead...