I want to create 'create new' module under case in csm workspace not in UI. when click on the module directly it should open case form. How can I proceed with explain step by step?

I am added consumer agent(sn_customerservice.consumer_agent) he can only able to see workspace. In the module section I added role. But after impersonate with who has consumer agent role they can only see list, inbox interface only. Home interface no...

Hi Team, For Nutanix publisher pack is not available in ServiceNow instead of I will do integration for License Consumption, should do the Nutanix Prism Central Integration with ServiceNow SAM. Could you please let me know what the steps are needed t...

Hi Team,In my dev instance after completing the NDS guided set up we can see normalization true related to red hat salesforce publishers.  But I am unable to see red hat, salesforce publishers' data in software model and reconciliation. Could you ple...