About lmoore

lmoore · 04-13-2021

Is there a relationship between update sets and stories (agile)? I'd like to have an update set created for each story as it is worked. Is there a way these link together and any way to auto update the update set based on the story being worked on?

lmoore · 02-12-2021

How do I auto approve the request in Flow Designer? I want the Request to be automatically approved so it will go straight to asking for item approval. My flow is working as expected except for the request part. When I make test a request it says:...

lmoore · 04-21-2021

Would this approach work in the use case below? Through the catalog, a customer attaches an excel doc with names of people that need to be set up as users within ServiceNow. Once submit the list of people are auto created as users within ServiceNow....

lmoore · 04-14-2021

When you say you created a field on the story table you went through the Story and Configured the Form Layout, correct? What "field type" did you use?

lmoore · 02-23-2021

There's no error. The request just isn't auto approved based on the flow I have set up when I submit a request as a customer/requestor role. When I test as admin role everything works as expected.

lmoore · 02-23-2021

I had found a separate thread that suggested that so I had already tried that - still not working 

lmoore · 02-23-2021

Do you know why the auto approve flow would not work when submitting the request under a customer/requestor role?

User Activity

How do you link stories with update sets?

How do I auto approve a request in Flow Designer?

Re: Data load and transform via Catalog Item

Re: How do you link stories with update sets?

Re: How do I auto approve a request in Flow Designer?

Re: How do I auto approve a request in Flow Designer?

Re: How do I auto approve a request in Flow Designer?