Application scope script include GRC: Advance Core

[Arun_Manoj]

Hi ,

I want creaate a script include and client script for GRC:Advance core Issue triage,

in onload client script wrote to get value of field and call a script inlude to fetch particular group based on that field value. But the script include not triggering from the client script please help me.

@Dr Atul G- LNG 

;

Onload:

function onLoad() {
//Type appropriate comment here, and begin script below
var division = g_form.getValue('variables.division');
g_form.addInfoMessage ('Division '+division);

if (division === '') {
g_form.setValue('assignment_group', '6e2e*****************');
return;
}

var ga = new GlideAjax('DivisionAssignmentUtil');
ga.addParam('sysparm_name', 'getAssignmentGroupSysId');
ga.addParam('division', division);
ga.getXMLAnswer(function(response) {
if (response) {
g_form.addInfoMessage('Group '+response);

g_form.setValue('assignment_group', response);
}
});

}

script include:

var DivisionAssignmentUtil = Class.create();
DivisionAssignmentUtil.prototype = Object.extendsObject(AbstractAjaxProcessor, {

getAssignmentGroupSysId: function() {
var division = this.getParameter('sysparm_division'); // ✅ Correct usage

if (!division) return '';

// Mapping division values to group names
var divisionToGroupName = {

'group_AB': 'AB Risk',
'group_XX': 'XX Group',

};

var groupName = divisionToGroupName[division];
if (!groupName) return '';

var gr = new GlideRecord('sys_user_group');
gr.addQuery('name', groupName);
gr.setLimit(1);
gr.query();
if (gr.next()) {
return gr.getValue('sys_id');
}

return '';
},

type: 'DivisionAssignmentUtil'
});

[Nilesh Pol]

@Arun_Manoj 

I your onload client script parameter name is mismatch at line number 10, it should be:

ga.addParam('sysparm_division', division); // ✅ Fixed parameter name

note: you can add gs.info('DivisionAssignmentUtil called for division: ' + division); in script include so you can verify actual value

plz accept as solution and helpful, if this solve you issue.

[Nishant8]

Hello @Arun_Manoj , Your CS and SI are not aligned to use the 'division' parameter.

Either change client script as 

//ga.addParam('division', division);
ga.addParam('sysparm_division', division);

or change SI as

//var division = this.getParameter('sysparm_division'); // Correct usage
var division = this.getParameter('division');

Regards,

Nishant