Autofill Texts on worknotes - Parameters
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ā02-02-2024 05:36 AM
Hey guys. I'm new at the platform.
Is there a way to create an template that calls SCTASKS variables to worknotes ?
I noticed that if you use @Name, you can mention someone in the worknotes. What I want to do is somethink like this.
"Hello {USER}, your ticket : {TICKET_NUMBER} Has successfully completed.
Your items {Item_number} {Request_Number} are ready to deliver."
I dont have access to the coding. Only the workfields... THX
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ā02-02-2024 07:14 PM
Hello @cableguy,
For similar kind of requirement, please refer to the link below:
https://www.servicenow.com/community/developer-forum/how-to-auto-populate-work-notes-using-html/m-p/...
Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik