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Configuring a survey on teams by virtual agent

ronalmogext
Kilo Contributor

2 hours ago

Hello,

We're aiming to send 2 questiones CSAT survey to 'Reporting user' of an incident - when it is moving to 'closed'. We want to send it through our virtual agent by teams.

Is it possible?

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glideFather
Tera Patron

an hour ago

ahoy @ronalmogext,

 

do you mean to be sent to MS Teams as a channel?


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
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