Configuring a survey on teams by virtual agent

ronalmogext · an hour ago

Hello,

We're aiming to send 2 questiones CSAT survey to 'Reporting user' of an incident - when it is moving to 'closed'. We want to send it through our virtual agent by teams.

Is it possible?

glideFather · 30m ago

ahoy @ronalmogext,

do you mean to be sent to MS Teams as a channel?

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