Contextual Search Configuration for searching knowledge article.

JayaSreeSI
Tera Contributor

‎03-25-2026 02:30 AM

how to configure only HR knowledge base articles should be visible for intake forms but i am unable to edit the resource configuration Search Resource Context Properties

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Tanushree Maiti
Tera Patron

‎03-25-2026 03:15 AM

Hi @JayaSreeSI 

 

Refer: KB0784939 How to adjust the search context (Contextual search) so it will draw articles from particu... 

 

https://www.servicenow.com/community/servicenow-ai-platform-forum/configure-search-resource-context-...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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