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Dashboards in Platform analytics

Nagoor Basha
Tera Contributor

Incident Tab
Active Incidents
Active Incidents by Priority
Active Incidents with Reassignment
Active Reopened Incidents
Active Incidents Aging
Avg Time to Resolve Incidents
Active Incidents by Assignment Group
Active Incidents by Configuration Item
Active Incidents by Assignee
Incident Count by Month by Priority (Last 6 months)
Incident Count by Channel by Month (Last 6 months)
Incident Opened by Month (Last 6 months)
Incidents Closed by Month (Last 6 months)
Incidents Closed by Resolution Code (Last 6 months)
Incident Closed by Closure Code (Last 6 months)
Incidents Closed by Area (Last 6 months)
Incident Closed by Category (Last 6 months)

2 REPLIES 2

RaghavSh
Mega Patron

@Nagoor Basha  what is the ask here?


Raghav
MVP 2023
LinkedIn

Nagoor Basha
Tera Contributor

create dashboard in performance analytics. these are the conditions Incident Tab
Active Incidents
Active Incidents by Priority
Active Incidents with Reassignment
Active Reopened Incidents
Active Incidents Aging
Avg Time to Resolve Incidents
Active Incidents by Assignment Group
Active Incidents by Configuration Item
Active Incidents by Assignee
Incident Count by Month by Priority (Last 6 months)
Incident Count by Channel by Month (Last 6 months)
Incident Opened by Month (Last 6 months)
Incidents Closed by Month (Last 6 months)
Incidents Closed by Resolution Code (Last 6 months)
Incident Closed by Closure Code (Last 6 months)
Incidents Closed by Area (Last 6 months)
Incident Closed by Category (Last 6 months)