Do not see Multi language support card in Conversational Interfaces
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11-20-2023 11:21 AM - edited 11-20-2023 11:22 AM
I'm attempting to activate Multi Language support for Virtual Agent following the documentation below. However, I'm not seeing the Multi language support card after activating the plugins specified.
In the Prerequisites for using Dynamic Translation in Virtual Agent it mentions "Make sure the value of this plugin is set to True. Change it if necessary." However, I'm not aware where to set the plugin to true? I validated the plugin Status is active on the System Plugins [v_plugin] table but I'm not seeing a true/false field available.
Enable Dynamic Translation for languages in Virtual Agent
Prerequisites for using Dynamic Translation in Virtual Agent