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On-Call escalation Issue

Hi All,I'm new to On-Call scheduled implementation. I'm using OOB default escalation workflow. My trigger rule is on P1 P2 tickets. But when i create a incident my workflow will start in between if i change the Priority to(P3/P4) i still see escalati...

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Change work stat date and Work End Date auto populate

Hello Everyone,         I have once requirement Work start date(time at set the Change request set to In-progress) be set automatically when the change request state moves to the implementation state, and should the work end date be set when the chan...

Translating notification to french

Hello All,I have notification in English but I need to translate to French language , I know we can create another one for French and set the condition , is there any other way to translate notification to French language instead of creating new oneC...

ahmed-24 by Tera Contributor
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