Examples of creating small talks in - Virtual Agent Tokyo release

MuradServiceNow
Tera Contributor

Hi I am learning Virtual agent and fairly new but I want to learn to create small talks but I have there is much information around this topic in the Tokyo release. If someone has examples then would appreciate or knows the process to create would be happy. 

2 REPLIES 2

Nivedita Patil
Mega Sage
Mega Sage

Hi @MuradServiceNow ,

 

You can go through the Virtual Agent Simulator course from now learning  platform.

 

Mark my answer correct and helpful if helps you.

 

Thanks,

Nivedita Patil.

MuradServiceNow
Tera Contributor

I have done the simulator but teaches you to how to create topics I am trying create "Small Talks" during the interaction.