Flow for Catalog item - Retrieving "Approval definitions" and "Task Definitions"
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2025 05:22 AM
Hi guys,
I need to create a flow that includes one or more "Approval Definitions" (user, group, or Predefined approval) and "Task Definitions" rules.
I’m not sure how to proceed. Should I start by retrieving "Approval Definitions" using "Lookup rules"? If so, does this step need to be done with a script, or is there a way to retrieve and trigger these rules directly (especially since I have a "Predefined approval" script)?
Thanks in advance!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2025 06:40 AM
Where are those definitions defined? Is that on the catalog item?
If it is to be used on more than one item, I suggest you create a subflow, ensure that the input is there and that you handle the approval in that subflow.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2025 06:58 AM
your requirement is not clear.
You can have approval using user, group but what do you mean by Task Definition rules?
please share some screenshots.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader