Master Flow handling Catalog Item Requests

[Pratiksha KC]

We have a requirement to create a master flow  handling Catalog Item Requests,

We already have a running flow, wants to make changes in that as per conditions - 

Condition 1. When there are multiple RITM for one request, When we change state of first RITM = closed incomplete and stage is fulfilment it should wait for 7 days then after 7 days stage should change from fulfilment to canceled and state of request should set to closed incomplete. (It should wait till all RITM on associated request get Closed incomplete then only request_state should set to closed incomplete)

Condition 2. When there are multiple RITM for one request, When there are multiple RITMs in states Closed Complete and Closed Skipped (but at least one is in Closed Complete) and and stage is fulfilment it should wait for 7 days then after 7 days stage should change from fulfilment to Stage = Complete or Canceled, associated to the Request, then the 'Request State' on Request should be automatically changed to Closed Complete. 

Condition 3. When there are multiple RITM for one request, When we change state of first RITM = closed skipped and stage is fulfilment it should wait for 7 days then after 7 days stage should change from fulfilment to canceled and state of request should set to closed skipped. (It should wait till all RITM on associated request get Closed skipped then only request_state should set to closed skipped)

Condition 4.  When there is only one Requested Item associated with Request, and the Catalog Task under the related Requested Item is in State = Closed Incomplete and Incomplete reason = Withdrawn by Requester, then the state and stage is fulfilment, it should wait for 7 days and after 7 days stage on associated RITM should be automatically changed to State = Closed Incomplete and Stage = Canceled, and 'Request state' on Request should be changed to State = Closed Canceled.

[Mark Manders]

It sounds like you need to make a couple of subflows to handle this correctly.