Fulfiller licenses optimization

[borisk]

In an organization approximately 100 users have the potential to perform ITIL work. 

However in reality only 50 people are concurrently engaged in day to day fulfiller activities. 

How can I bridge the gap? Do i have to pay for 100 licenses when I only need 50 at any given time ?

Is there license pooling or any way how to downscale and pay for what you use ?

[hossamaldin]

Hi @AndersBGS,

Are there any resources or guidance available on how to implement logic where a user’s license is automatically removed if they haven’t logged in for a specified number of days (e.g., XX days), and the user is notified accordingly?

[AndersBGS]

Hi @hossamaldin 

No, you need to define this logic by yourself.

/Anders