How to find if the incident is not updated in last 5 business hours in servicenow in flow desinger

[nayanmule]

Hi,

I need to find out the incident which is not updated in last X business hours in servicenow.

I want to use it in a flow designer .

Any help will be appreciated

Thanks,

Nayan

[Ankur Bawiskar]

@nayanmule 

you can use schedule in your script in flow.

It's not possible to get it directly using filter condition

Refer below link for help

Not updated in Last 5 days

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@nayanmule 

Hope you are doing good.

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If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@nayanmule 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Utpal Dutta]

Hi @nayanmule ,

You can make use of "Repeat" schedule in flow trigger. Set it to 5 hours and your flow will trigger every 5 hours.

If my answer helps then please mark it helpful or accept this solution.

Thanks,

Utpal