How to find if the incident is not updated in last 5 business hours in servicenow in flow desinger
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01-21-2025 10:50 PM
Hi,
I need to find out the incident which is not updated in last X business hours in servicenow.
I want to use it in a flow designer .
Any help will be appreciated
Thanks,
Nayan
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01-21-2025 10:58 PM
you can use schedule in your script in flow.
It's not possible to get it directly using filter condition
Refer below link for help
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-31-2025 05:43 AM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-18-2025 09:00 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader