How to view emails in activity section in form

[armanoj]

Hi,

Need to make sent and received emails visible in the Activity Stream section of the form.

Thanks

Arun

[Chaitanya ILCR]

Hi @armanoj ,

Check this out

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719147

Regards,
Chaitanya

[Anand__99]

Hi @armanoj ,

Follow below steps:

1. Open Activities section on the form.
2. Select Filter Activity icon -> Click on Configure available fields
3. Add Email - autogenerated and Email - correspondence to the list

Thanks

Anand

[Mehta]

For the table for which you want to add the emails to activity stream. 

1. Go to the form and click on funnel next to activities. 
2. Select Emails - autogenerated and Emails - correspondence.

[Ehab Pilloor]

Hi @armanoj,

Open any record, click on Filter Activity Icon.

Select Configure fields

Add Email - autogenerated and Email - correspondence to the list

Please Accept this response as Solution if it assisted you with your question & Mark this response as Helpful.

Kind Regards,

Ehab Pilloor