IA & virtual agent
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06-05-2024 02:16 AM
Hi,
I want to know if some one has integrated assistant like google DialogFlow in Virtual agent serviceNow. I already read this documentation: Configure connections to Google Dialogflow in your Virtual Agent Bot Interconnect instance (servicen... but i don't know how to get Bot Interconnect Dialogflow Integration in connection & Credential Aliases.
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06-05-2024 03:27 AM
@b__MouradH - You need to begin here https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/administer/virtual-agent/co... for integrating Google Dialogflow where they explained the pre-requisites and different steps involved.
Please try and come back to community for further support.
Thanks & Regards,
Vasanth