IA & virtual agent

b__MouradH
Tera Contributor

Hi,

 

I want to know if some one has integrated assistant like google DialogFlow in Virtual agent serviceNow. I already read this documentation: Configure connections to Google Dialogflow in your Virtual Agent Bot Interconnect instance (servicen... but i don't know how to get  Bot Interconnect Dialogflow Integration in connection & Credential Aliases. 

 

1 REPLY 1

Vasantharajan N
Giga Sage
Giga Sage

@b__MouradH - You need to begin here https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/administer/virtual-agent/co... for integrating Google Dialogflow where they explained the pre-requisites and different steps involved.

 

Please try and come back to community for further support. 


Thanks & Regards,
Vasanth