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Assigned to read only

Hello, Is it possible to allow modifying the (assigned_to) field on the requested item form ( sc_req_item) before approving the ticket ( state is request approval ) ? the field is read only until the ticket is approved?thank you

ammar_k by Tera Contributor
  • 275 Views
  • 3 replies
  • 0 helpfuls

Restrict access to Email templates only for table HR

Hi everyone, I have an OOTB ACL for the 'sys_email_client_template' table. See below:This is restricting based on the role. I want to keep this ACL but also create a new one to restrict users so they are not able to see records when the table is 'sn_...

rafas_10_0-1745927609547.png
rafas_10 by Tera Guru
  • 392 Views
  • 4 replies
  • 0 helpfuls

Save as Draft for Change Request

 Hi, I have used the above configuration for setting up save as draft and the option is available during change create. However once created i am not able to see my change.Please let me know if any additional configuration required. In all discussion...

pragadez_0-1745913030948.png

Dispaly Business Rule

In the Incident Form State Changes From InProgress to Resolved I want to set Read Only the Resolution Information Field automatically how can i achieve this

KasarlaS by Tera Contributor
  • 299 Views
  • 2 replies
  • 0 helpfuls