Integrate Knowledge Base with Microsoft Team search
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11-16-2022 02:41 AM
Hello everyone,
I have read a few things about the virtual agent feature, I have mainly found articles about enabling the virtual agent chatbot.
What I want to do is to enable a common search between Microsoft Teams and ServiceNow, so that I can search for knowledge Base articles directly in Teams
Does anyone know what I need to do for this?
Thanks in advance,
greetings
1 REPLY 1
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11-16-2022 02:50 AM
Hello
Please check the below article for the same
https://docs.document360.com/docs/microsoft-teams
Video for the same
Please mark answer correct based on Impact
Thanks.