On RITM, the field "additionnal comments" visible for writing to "Opened by" and "Requested by"
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04-07-2025 08:07 AM
Hello everyone, (Scope Service catalog ==> catalog item ==> RITM)
I want use a script for in the RITM created by a variable opened by, the field additional comments be visible to the requested fro too and that he can write in it.
RITM created by "opened by" ==> field "additionnal comments " visible for writing for " opened by" (ootb)
==> field " additionnal comments " also visible for writing for "requested for"
Thank you for your help (Is this a BR, etc or script to do ?
Best regards
Socrate
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04-08-2025 08:31 AM - edited 04-08-2025 08:31 AM
Hi @Consultant Busi ,
If my response helped. Then please mark my response as solution accepted.
Regards,
Rohit