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On RITM, the field "additionnal comments" visible for writing to "Opened by" and "Requested by"

Consultant Busi
Tera Contributor

Hello everyone, (Scope Service catalog ==> catalog item ==> RITM)

 

I want use a script for in the RITM created by a variable opened by, the field additional comments be visible to the requested fro too and that he can write in it.

 

RITM created by "opened by" ==> field "additionnal comments " visible for writing for " opened by" (ootb)

                                                   ==> field " additionnal comments " also visible for writing for "requested for"

 

Thank you for your help (Is this a BR, etc or script to do ?

 

Best regards

Socrate

5 REPLIES 5

Hi @Consultant Busi ,

 

If my response helped. Then please mark my response as solution accepted.

 

Regards,

Rohit