Parent Select Box with child questions
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4 hours ago
What is the best business practice to create Create servicenow catalog item with six main questions, each parent has a child Selectbox questions?
Thanks
Request Types – Select Box Mandatory
- Option 1: Request New Program
- Option 2: Modify Existing Program Materials
- Option 3: Remove Existing Required Program Materials
- Option 4: Graduate Program Readers Account Creation
- Option 5: Graduate Program Readers Account Edit
- Option 6: Other Request
Each request type has the following Select Box questions
When Request Types = Option 1: Request New Program
Program Name – Single-line Text – Mandatory
Help text: “Please give the full name of the program you wish to create a supplemental Slate application for. Please use the complete and full program name, as listed on CalState Apply.”
Replacing Existing Program? – Single-line Text – Optional
Help text: “Is this new program request going to be replacing an existing program in Slate? If yes, please provide the old program name and old program code that the new program will be replacing in Slate.
Please note that the old program entered here will be inactivated within Slate. Please provide an effective date for this new program, on which this new program can go live in Slate, and the date on which the old program can be deactivated on (i.e. the date on which there will no longer be any pending applications tied to the old program code in the pipeline, which could be negatively impacted if the old code were deactivated).”
Required Program Materials – Checkbox Group (multi-select) – Mandatory
Options:
- Statement of Purpose
- Resume/CV
- Letter of Recommendation (please specify the amount)
- Unofficial Transcripts
- Education History
- GPA Information
- Media Upload
Help text: “Please select all required application requirements for the requested program:
These are the application requirements that must be submitted in order for the application to be valid. A student will not be able to submit their application in Slate without providing these, so please reserve this ‘required’ label only for those items that are absolutely necessary. Please see the below list of commonly required items.”
# of Required Letters of Recommendation – Integer – Mandatory if ‘Letter of Recommendation’ is selected in (5)
Help text: “Please specify the number of required letters.”
Additional/Other Required Program Materials – Multi-line Text – Optional
Help text: “Please list any program materials that your program may require outside of the common options provided above. A student will not be able to submit their application in Slate without providing these, so please reserve this ‘required’ label only for those items that are absolutely necessary.”
Required Program Materials Description – Multi-line Text – Mandatory
Help text: “For each of the selected required application requirements provided above, please provide specific instructions of what you'd like the application requirements' instructions to be. Please ensure that each item is clearly distinct, and please note that this will be the informational text/prompt presented to applicants within their application, so please phrase and structure them accordingly.
For example:
• Resume – Please submit a resume detailing your experience.
• Statement of Purpose – Please provide a 500 word essay describing your desire to be in the program.
• 2 Required Letters of Recommendation – Please provide 2 professional references that can speak to your ability and experience.”
Optional Program Materials – Checkbox Group (multi-select) – Optional
Options:
- Statement of Purpose
- Resume/CV
- Letter of Recommendation (please specify the amount)
- Transcripts
- English Language Proficiency Test Score Report (TOEFL or IELTS)
- Writing Sample
- Optional Essay
- GMAT/GRE Scores
- Publications and/or Grants
- Coursework History Form (please provide the live and functional hyperlink to the form)
Help text: “Please select all optional application requirements for the requested program. Please note that these optional items will be part of the Slate application, but their absence will not prevent students from submitting their applications. Labelling an item as optional provides more flexibility with applications.”
# of Optional Letters of Recommendation – Integer – Mandatory if ‘Letter of Recommendation’ is selected in (9)
Help text: “Please specify the number of optional letters.”
Additional/Other Optional Program Materials – Multi-line Text – Optional
Help text: “Please list any program materials that your program may optionally require outside of the common options provided above.”
Optional Program Materials Description – Multi-line Text – Mandatory if any options chosen in (9) or text provided in (11)
Help text: “For each of the selected optional application requirements provided above please provide specific instructions of what you'd like the application requirements' instructions to be. Please ensure that each item is clearly distinct, and please note that this will be the informational text/prompt presented to applicants within their application, so please phrase and structure the material accordingly.
For example:
• Resume – Please submit a resume detailing your experience.
• Statement of Purpose – Please provide a 500 word essay describing your desire to be in the program.
• 2 Required Letters of Recommendation – Please provide 2 professional references that can speak to your ability and experience.”
Program Application Deadline – Multi-line Text (or two short text fields: Fall / Spring) – Mandatory
Preferred sub-fields (recommended):
Fall Deadline – Single-line Text – Conditional (at least one of Fall/Spring must be provided)
Spring Deadline – Single-line Text – Conditional (at least one of Fall/Spring must be provided)
Help text: “Please provide your program application deadlines for Fall and/or Spring. Typically, this is the date entered on Margarita’s admission cycle programs spreadsheet, in the column for ‘Program Application,’ and is usually the date for the priority, regular, or late cycle.
Disclaimer: Within Slate, it is highly encouraged that programs align their program application deadline date with the documents deadline date. Aligning the deadlines causes less confusion and makes for a better student experience.
Response example:
Fall – 09-15
Spring – 12-31”
Additional Notification – Reference (User: sys_user, allow multiple) – Optional
Help text: “Additional Approvers/Stakeholders to Notify in the Ticket.”
When Request Types = Option 2: Modify Existing Program Materials
Program Name – Single-line Text – Mandatory
Help text: “Please give the full name of the program you wish to modify as well as its program/major code.”
Adding/Modify Existing Required Program Materials – Multi-line Text – Mandatory
Help text: “Please provide a summary of program materials that you would like to add/modify. If possible, please identify which page of the Slate applications this concerns.”
When Request Types = Option 3: Remove Existing Required Program Materials
Program Name – Single-line Text – Mandatory
Help text: “Please give the full name of the program you wish to remove as well as its program/major code.”
Remove Existing Required Program Materials – Multi-line Text – Mandatory
Help text: “Please provide a summary of program materials that you would like to remove. If possible, please identify which page of the Slate applications this concerns.”
When Request Types = Option 4: Graduate Program Readers Account Creation
Program Name – Single-line Text – Mandatory
Help text: “Please give the full name of the program you wish to request access to as well as its program/major code.”
First Name – Single-line Text – Mandatory
Help text: “Please list the user’s first name.”
Last Name – Single-line Text – Mandatory
Help text: “Please list the user’s last name.”
Email – Single-line Text (email format) – Mandatory
Reason for Access Request – Multi-line Text – Mandatory
Help text: “Please provide a summary of job duties/responsibilities that requires the user to have access to the Slate Graduate Supplemental Application.”
Additional Notification – Reference (User: sys_user, allow multiple) – Optional
Help text: “Additional Approvers/Stakeholders to Notify in the Ticket.”
When Request Types = Option 5: Graduate Program Readers Account Edit
Program Name – Single-line Text – Mandatory
Help text: “Please give the full name of the program you wish to request access to.”
First Name – Single-line Text – Mandatory
Help text: “Please list the user’s first name.”
Last Name – Single-line Text – Mandatory
Help text: “Please list the user’s last name.”
Email – Single-line Text (email format) – Mandatory
Details for Access Change – Multi-line Text – Mandatory
Help text: “Please provide a summary of the request.”
Additional Notification – Reference (User: sys_user, allow multiple) – Optional
Help text: “Additional Approvers/Stakeholders to Notify in the Ticket.”
When Request Types = Option 6: Other Request
Program Name – Single-line Text – Mandatory
Help text: “Please give the full name of the program, as well as its program/major code.”
Other Request Detail – Multi-line Text – Mandatory
Help text: “Please provide a summary of the request.”
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2 hours ago - last edited 2 hours ago
Hi @SDSU
As I understand, you need a service catalog complete with rules and polices
May this article help you to start
Additional this is the document that mentioned all variable types
