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Remove option from dropdown

WeighedBrass95
Kilo Contributor

I am wanting to remove the Strategy and Data Reporting (SDR) from the highlighted field. When I right click assignment group to remove SDR, it does not appear there. How do I troubleshoot and remove the desired option? 

4 REPLIES 4

Naveen20
ServiceNow Employee

Please provide a screenshot or form details

AlpUtkuM
Mega Sage

If you want to remove an assignment group from assignment group field, I would deactivate the support group first. Then I would configure assignment group field to show active assignment groups only. This would be better approach going forward for maintanence.

WeighedBrass95
Kilo Contributor

These are the files I mean't to attach

Naveen20
ServiceNow Employee

You can try something like this in sys_script_client
Screenshot 2026-04-23 at 11.26.34 PM.png