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Rename a FIELD LABEL on Lists based on views - Fesaibility

User664605
Mega Guru

Hi Team

We have a requirement where we need to rename few OOTB field labels on FORM as well as on LIST.
For example - INCIDENT table : Caller field to be renamed as REQUESTOR for a particular VIEW which requires to be reflected on the Incident LIST  as well. Hence,
1. Can we enforce a view on any Table LIST in workspace?

2. Can we have a field Re-labelled and show it on List specific toa View/ Logged in user?

Please share your thoughts on the available options and possibilities.

 

Thanks in advance.


Thanks

3 REPLIES 3

GlideFather
Tera Patron

Hi @User664605,

 

that's not achievable.. the field label is changed for all the views and it's not possible to change as per given user/view session.

 

Instead, try to think of a label so good that everybody will understand it.

 

Eventually (not applicable to list view) but in a form view, there might be added field message, help text or a clickable link.

_____
100 % GlideFather experience and 0 % generative AI

@User664605 I just tried and list view allows hint text, only visible if you hover over your mouse, otherwise not...

 

Select a field, click righ mouse button > Configure Label

Screenshot 2026-03-02 at 12.38.22.png

 

 

Form view

it can also have a field message if needed

Screenshot 2026-03-02 at 12.35.54.png

 

List view

Screenshot 2026-03-02 at 12.37.28.png

_____
100 % GlideFather experience and 0 % generative AI

Ankur Bawiskar
Tera Patron

@User664605 

if you make change to field label the new label will be seen on both List + Form

If you only want change on form then you can use onLoad client script and use g_form.setLabelOf() method to change the label

With this no dictionary change required

g_form.setLabelOf('caller_id', 'My Label');

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader