Skip a node in virtual agent

Test97
Tera Contributor

‎10-20-2023 01:07 AM

Hi,

 

Is it possible to skip a input note totally based on a condition, we have tried script in "allow user to skip", but there is a skip button button after asking for input, but i want to skip always , without asking user to skip. Let me know if anyone has some good idea.

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Paul Curwen
Giga Sage

‎10-20-2023 01:29 AM - edited ‎10-20-2023 01:30 AM

 

 

I'm not sure why you would always want to skip a node like this as it would serve no purpose, but you can do it. 

Just set a variable higher in the topic tree  e.g. vaVars.skipThatNode = 'yes'

 

and in the node you want to skip click Hide this node and add a check of that Variable as a Condition. The node will then never appear if that Variable is set as such. 

 

hide node.PNG

 

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Regards

Paul
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