Hi gurus!I´m wondering if such thing is possible, I have PA Data Collection job that runs "on demand" using 2 basic parameters:- A fixed start date and a fixed end date-a couple of existing indicators that are added in the indicators list Currently i...
Hi All, When we are clicking on the My Request in Employee center prompting the below error message. This is happaning only in Production not in the lower instances.
Hi Team, PFB screenshots of my catalog item form I want to have these variables contained into different sections\blocks(Requestor Name till Approver as one separate block, CICA REQUEST till Reporting manager phone as another with CICA REQUEST headin...
Hello everyone, After performing a Load Data into an Import Set, there are certain characters that ServiceNow fails to read.These are Portuguese characters.However, for example, sometimes it reads the character "ê" correctly and other times it does n...
Is there a way to create multiple RITM's under one REQ at once in Service Portal using a list of emails.Please note that we have 'Enable also request for' in the Requested For variable and that is allowing us to submit multiple RITM's at once however...
We have a particular application that we run blue green deployments on. We are looking for solutions to resolve the issue we are having where we only have 1 prod CI for the application so alerts are suppressed during deployment despite the applicatio...
I am wanting to know if anyone has some suggestions on best ways to differentiate an application service from one another to make it easy to select in change/itsm records. If one is the development instance, one is a staging instance, one is producti...
Hello and thank you in advance for your help.The issue is when a KB Article type is set to Wiki external URL opening in a new tab. I think this is because the the links rendered in the article are stripped of their attributes. This part, I don’t know...
I am looking to implement a solution to Auto Close Change Requests that are older than 6months any help appreciated/
Is there a way to insert the work date/time specified in a Service Request into the RITM’s expected time field, and then have the Flow continue after that time has passed?I've been trying various approaches using Wait for condition in Flow Designer,...
Hello everyone, I am working on updating the tab title and heading for incidents on the Simple List View. Specifically, when a user clicks on the "Recent Incidents" link, then selects "View All" in the contextual sidebar on the Record Information > R...
Hello everyone, I am working on updating the filter condition and heading for Interaction on the Simple List View. Specifically, when a user Click on Record Information (User Details) - Recent Task - View All -> It will open all the Tasks for last 7 ...
Hello, For auditing purposes, users need to view the entire file name. When checking the attachment table, the file column is already set to 100. Does anyone know of a way to fix this from happening? Below are some examples that show the file name ge...
if someone has done this integration then please help with the steps and procedures.
Hi community,I am stuck on this task, "configure assignment rules" in IT Service Management (ITSM) Implementation Simulator. I'm attaching the error screenshot Please can anyone help me with a step-by-step procedure
