SLAs Templates in excel file

[surbhiakuma]

Any idea about what the format for SLAs Template we can used.

[Mohammed8]

Hi @surbhiakuma 

One way to get Excel Template for SLA table. Go to SLA table list , click on column list

Column List -> Select Import -> Create Excel Template 

Please mark this helpful/solution accepted if you find this useful

Regards, 

Mohammed Zakir