TCO Benchmarks

[Lunartique]

I am exploring TCO for my organisation and am not sure how benchmark models work. What does the benchmark mean and what the numbers indicate? Thanks

[PrashantLearnIT]

Hi @Lunartique 

After you specify a TCO benchmark cost, the TCO benchmark threshold is automatically calculated by multiplying the TCO Benchmark by the TCO benchmark threshold percentage. You can manually override the TCO benchmark threshold by changing the percentage in the asset_tco_benchmark_threshold_percentage system property.

You can manually override the TCO benchmark threshold by changing the value on the TCO benchmark threshold field in the Financial section of a model form.

If you update the TCO benchmark, the TCO benchmark threshold gets recalculated.

For more details visit here - https://www.servicenow.com/docs/bundle/zurich-it-asset-management/page/product/enterprise-asset-mana...