We have created new now assistant VA & given knowledge base as information source. functionality wise it working fine
However, when we are getting result we can see sources as article links. when we click on it redirect to article page in portal.
by default, I can see the below in VA general settings.
I want to update this as
/{{portal}}?id=knowledge&i={{data.number}} but it is not working. (this is my custom portal article page link)
from where we are passing the data.sys_id into this URL. So that w can pass number also from there(not sure).
your help would be really appreciate.
Thanks in advance
