Virtual Agent / Agent workspace - Link pasted in the chat looks white
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10-13-2023 03:22 AM
Hello fam!
The link pasted in the Virtual Agent chat window looks white and is unreadable.
Any ideas on how we can change the font color?
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10-13-2023 03:25 AM - edited 10-13-2023 03:38 AM
Hello @Swati36
Go to Application Navigator > Conversation Interfaces > Settings > Branding > View All > Default Branding.
You can change the color of the fonts from here.
Plz mark my solution as Accept, If you find it helpful.
Regards,
Samaksh
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10-13-2023 03:33 AM
Hi,
Follow the screenshots below
These are the two settings you can play with
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10-13-2023 06:47 AM
Hello @Anurag Tripathi and @Samaksh Wani
Thank you for your responses!
Unfortunately, this does not work 😞
I tried changing the link color to red as you mentioned but it did not change the link color. Instead, it gives kind of a red hue at the bottom of the chat. I did not change any other field and yet the normal text looks black and if you paste any link in the chat, it looks white. Not sure how it happens!
PFB screenshot -
Here's how my configuration page looks like at the back end -
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10-13-2023 06:55 AM - edited 10-13-2023 06:56 AM
Try changing the agent background bubble, that should help make it more readable. Go for a darker color