Hi Experts,I am trying to configure reports on mobile, I can add the report on the home screen but when I click on the report it does not show me the incident list. I have created a data item and added data item to the applet and configured it to th...
Hi,How can I share a map page under system map page to other users?I have created a map page for a special purpose within my company and I want to extend the visibility of the map page to a few certain users.How can I achieve that?I should not extend...
Hi, I'm trying to make the close code field mandatory in the workspace, I did it through ui policy, but it doesn't work for me, I attach what I did And this state condition will be cancelld
Is there any way to change the time in X axis only for this particular widget, like example it the X axis should show i military time 00:00,00:01,00:002 instead of current hours i have checked in the report type but i could not find a proper solution...
Hi , Can any one please help to achieve - When link is clicked, change checkbox to true on the catalog item.I have a form for catalog item , there is a link when the link is not clicked then form should not get submit.If it is clicked then only user ...
Hi Everyone, I wanted to created a Business Rule to Restrict all ITIL users from accessing tickets with business service "X" only users that is a member of Group X should have visibility to this tickets. Also, if the ticket with business service "X" ...
Hi Community, I have a requirement; in our instance we have written inbound email action in incident table with condition subject is AWS. when an external user (mail id of external user noreply@companyname.com) sends an email to our production group...
Hi, what is the primary key of predictor results table and some of the fields like final predicted value is not getting populated every time because of which predicted correctly becomes false.
Hi, The 'Follow' button is not working on sc_task & sc_req_item form. When I try this on Incident form, it is working. Same is happening in our PROD, DEV but, PDI as well. anybody else faced same issue, or know how to make it work?
Hello Everyone I'm trying to create registration form. When the user selects student, it should show the student registration form. When the user selects instructor, it should show instructor registration form. I'm getting an error "onChange script e...
Hello, I want to limit script executions (via the Background Script Module - sys.scripts.do) that interact with major ServiceNow tables (dependant on User Group/Role) e.g.: prevent script execution on sys_user_group, sys_user_role, etc.I also want to...
Hi Is it good practice to report on sys_audit table? or is there any alternative ways to do reports?
I have a form with 3 reference fields, referring the same table.Level 1, Level 2, and Level 3.The referenced table is called Level and it is organized like:Description, Level 1, Level 2.When Level 1 is empty, I understand the record is Level 1.When L...
Hi,I have a requirement stated below:Once P2 incident is created approval should be triggered to Caller's manager.If manager approves then approval should go to the assigned group and if rejected Incident state should be cancelled.If assigned group a...
